Q & A
Frequently Asked Questions
Need a help with something? Here are our most frequently asked questions.
FAQ
Training Logistics
For further information, please visit our training section, for course prices go to pricing and for any other training inquiries, please send us a training inquiry.
Drone training equips operators with knowledge of safe operations, regulations, and technical skills.
Anyone over 18, including beginners, professionals, and industry teams.
No prior experience is required.
Yes, for commercial operations in most jurisdictions.
Agriculture, construction, media, surveying, and emergency services.
Via website, phone, or email registration.
RPL training typically takes under 2 weeks.
Costs vary by course; contact us for details.
Yes, all training equipment is provided.
Yes, including flight operations and mission planning.
Yes, we offer hybrid learning models.
Valid ID, passport photos, and medical certificate (later stage).
Primarily multirotor drones.
Risk assessment, emergency procedures, and compliance.
RPL from KCAA and certificate of completion.
You also need an ROC for commercial operations.
We provide networking opportunities but not guaranteed placement.
We provide a list of approved medical examiners.
FAQ
Drone Purchases & Reselling
To see available drones and drone prices please visit our shop section, for drone importation or other drone purchase inquiries, please send us a product/purchase inquiry.
We offer consumer drones, professional-grade drones, and specialized industrial drones for agriculture, surveying, and cinematography.
Yes, we cater to both recreational users and commercial operators.
We carry brands such as DJI, Autel Robotics, Huida, and other reputable manufacturers.
Selection depends on your purpose, camera quality needs, flight time, payload capacity, and industry use case. We provide guidance to help you choose.
Yes, warranties typically range from 6 months to 2 years depending on the model and manufacturer.
Yes, some drones support upgrades and limited customization depending on the model.
We offer batteries, propellers, cases, filters, chargers, and specialized sensors like thermal or agricultural payloads.
No, we currently do not offer installment plans.
Not currently, but we plan to introduce corporate and bulk purchase discounts soon.
Yes, prices are inclusive unless otherwise stated.
Basic guidance is available, with expanded support services under development.
We are currently finalizing a structured return and exchange policy.
Not yet, but we are working on insurance partnerships.
Yes, we offer RPL training and operational guidance.
Yes, all drones comply with applicable aviation standards.
Yes, we can guide or assist with registration processes.
Yes, we supply drones suitable for commercial operations.
Not currently, but repair services are planned for the future.
Not yet, but spare parts supply is in development.
We recommend regular inspections depending on usage; formal maintenance services are coming soon.
FAQ
General Inquiries
For any other questions, submit an inquiry or start a chat with us.
Yes, we offer specialized courses focusing on areas like aerial photography, mapping, inspection, and agricultural applications.
While a Remote Pilot License (RPL) is an essential component of the RPAS Operator Certification (ROC), it alone does not authorize you to conduct legal commercial drone operations. To operate commercially, you must obtain an ROC. We can assist you with the consultation process to meet the necessary regulatory requirements.
Drones must be operated in compliance with aviation regulations. Maintain a minimum distance of 50 meters from roads, people, or property. Avoid flying within a 10-kilometer radius of airports or aerodromes. Operate no higher than 400 feet above ground level and ensure VLOS (Visual Line of Sight) compliance.
Drone insurance requires a valid RPL, drone registration with KCAA, and operations under an RPAS Operator Certification (ROC).
All Remote Pilot Licenses are issued by the Kenya Civil Aviation Authority (KCAA).
You can book a consultation or training session through our website, by phone, or by emailing our support team. We will guide you through available schedules and requirements.
Yes, we provide guidance and basic support after training or purchase. Extended technical support services are being developed.
You typically need a valid RPL, medical certificate, and drone registration details. We assist clients in preparing and submitting these requirements.
FAQ
Important Considerations & Risks
The factors to consider and potential risks involved.
Unauthorized modifications may void warranty.
Modifications may violate aviation laws.
Unapproved changes can increase crash risk.
